LOCAL DELIVERIES WITHIN 30 MILES OF S66 7PQ - Please check nationwide delivery page if you live out of this catchment area

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ZERO CARBON DELIVERY - ELECTRIC VEHICLE USED 

THIS DELIVERY SERVICE IS ONLY AVAILABLE IN A LOCAL AREA TO OUR BUSINESS LOCATION OF S667PQ.

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We understand that sometimes working days can be long, or transport can restrict people, here at MJ we offer a service to our local communities to be able to purchase our quality fish, and not have to leave the house. 

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We don't use a courier service for our fish for local deliveries. 

​We will deliver within a 30 mile radius of S667PQ for free with orders over £30.  Our business class insurance allows us to personally deliver in the local area. We care about the environment and we know you do too, so we use an electric vehicle for our deliveries.

 

2 hour Delivery slots are available for 6 days of the week so next day delivery IS possible! For orders of less than £30 a £4.95 delivery charge will apply within 30 miles.​

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When checking out, please choose an available delivery slot, please note we will require 24hours notice to change delivery slots.​ You can also choose to either pay online or opt for cash/card payment on delivery (local deliveries only), simply let us know in the delivery information box which method you would like so we can bring the card machine if required.

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*Terms and Conditions

As per our website conditions, the pictures shown of the fish are our own stock, however not all fish of the same species look exactly the same, please note that the fish you order may differ slightly to the image shown. The species shown will be the species delivered, however slight variations in colour, size and markings does not constitute a reason to refuse delivery. Please note that in the case of African Cichlids, they may have arrived with us full of colour (Asian Markets hormone the fish to make them appear brightly coloured at small sizes) and may dull to a grey colour before colouring up at around 3-4". The sex of your fish also cannot be guaranteed as most of our stock is juvenile and has not yet reached sexual maturity, we will make a best guess if you have requested a particular gender but cannot guarantee we are right.

Delivery windows cannot be guaranteed due to external factors beyond our control such as traffic and weather conditions. We will always contact you in relation to any delay.

All fish must be inspected upon delivery with you confirming you are happy with their condition.

Once fish have been accepted, we recommend that you acclimate them to your water temperatures. Please note that some species may be subdued, discoloured and swim up and down the tank or hide until they settle in.

We are not responsible for you placing your fish into a tank with unsuitable tank mates or water parameters.

If in the unlikely event that your new fish dies within 2 hours, please contact us, do not dispose of the fish so we are able to assist, refunds or exchanges are only available with a water sample and the fish so we can inspect. The reason for this is that if the fish has a disease, we can confirm that with our microscope and ensure preventative treatment is applied to any other fish that have been in contact with it. The water sample is also to ensure that your water is good for any more fish you want to introduce.

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NATIONWIDE DELIVERY BY DX - Terms and conditions - IMPORTANT PLEASE READ!!

Livestock Delivery Policy​

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* Pre-delivery

All livestock will be health checked before dispatch and any livestock not passing those checks will be withheld from your order. You will be notified and we will discuss the options available.

All livestock with some exceptions will be bagged using pure oxygen and packed in a poly box with 72 hour heat packs.

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• Delivery Day:

  • Orders are booked to arrive on the day shown in our delivery table.

  • Customers must be at the delivery address on the scheduled day.

  • Deliveries must be handed to a person over 16 years of age: livestock will not be left in a safe place.

  • If delivery is missed, the courier will re-attempt later the same day.

  • Please contact us immediately if you miss your delivery.

• Check on arrival

  • Open and check your delivery straight away. If any fish are dead on arrival, let us know the same day with clear photos of the fish in the unopened bag.

• Suspected Incorrect Livestock

  • If you believe you have received the wrong fish or other livestock, please contact us within 24 hours of delivery with clear photographs of the animals (in or out of the bag). We will review the evidence and advise on the next steps.

• Health after delivery:

  • If a fish becomes unwell or dies within 24hrs, we may ask for water test results and details about your aquarium so we can investigate.

  • We may ask for images of any dead fish in order to identify what went wrong.

• Refunds & replacements:

  • Requests are reviewed by us and approval depends on the evidence and circumstances. Please note that delivery charges are not refundable*

• Weather & delays:

  • Extreme weather or courier delays may affect delivery.

  • While every effort is made to protect livestock, we cannot be responsible for delays outside our control.

• Coverage:

  • Livestock delivery is only available to mainland UK with some exceptions.

• Quarantine:

  • We recommend quarantining new fish before adding them to your main tank to protect both new and existing stock.

• Compatibility:

  • Customers are responsible for checking livestock compatibility with existing tankmates.

• Customer responsibility:

  • Livestock must be acclimated safely and monitored closely after arrival, we recommend floating the bags ideally in a prepared quarantine tank for 30 minutes to allow temperature equalisation. When ready for release DO NOT release the bagged water into your aquarium as the water will potentially have ammonia and nitrites from the fish travelling. Instead use a net to catch the fish over a bucket or sink and then gently place them directly into the prepared tank. We advise turning the lights off for at least 3-4 hours to give the fish a chance to acclimate thoroughly. It is common for fish to hide, lose colour or swim up and down the sides of the tank until they have settled, which may take a few days.

  • Water quality and tank conditions remain the customer's responsibility once delivery is complete.

• Colour, pattern, and size variation:

  • Individual colours, patterns, and sizes may very between specimens.

  • Juvenile fish (typically 5-10cm) may not yet display the dominant features of adult specimens.

  • Website images are of the fish we have in stock however variations may still occur.

• Stock:

  • The livestock on our online site is held in store at our shop, and collection in person is  available during business hours with no appointment needed.

  • Please call our shop directly for all enquiries about in-store stock.

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*Terms and Conditions

As per our website conditions, the pictures shown of the fish are our own stock, however not all fish of the same species look exactly the same, please note that the fish you order may differ slightly to the image shown. The species shown will be the species delivered, however slight variations in colour, size and markings does not constitute a reason to refuse delivery. Please note that in the case of African Cichlids, they may have arrived with us full of colour (Asian Markets hormone the fish to make them appear brightly coloured at small sizes) and may dull to a grey colour before colouring up at around 3-4". The sex of your fish also cannot be guaranteed as most of our stock is juvenile and has not yet reached sexual maturity, we will make a best guess if you have requested a particular gender but cannot guarantee we are right.

Delivery windows cannot be guaranteed due to external factors beyond our control such as traffic and weather conditions. We will always contact you in relation to any delay.

All fish must be inspected upon delivery with you confirming you are happy with their condition.

Once fish have been accepted, we recommend that you acclimate them to your water temperatures. Please note that some species may be subdued, discoloured and swim up and down the tank or hide until they settle in.

We are not responsible for you placing your fish into a tank with unsuitable tank mates or water parameters.

If in the unlikely event that your new fish dies within 2 hours, please contact us, do not dispose of the fish so we are able to assist, refunds or exchanges are only available with a water sample and the fish so we can inspect. The reason for this is that if the fish has a disease, we can confirm that with our microscope and ensure preventative treatment is applied to any other fish that have been in contact with it. The water sample is also to ensure that your water is good for any more fish you want to introduce.

 

There must be someone aged over 16 available to take delivery of the fish within your chosen delivery window, if there is nobody available to accept the fish we will return the fish to our premises and a non delivery charge of £9.95** will be applied to the refund on your original order.

 

** Where an order including delivery is less than £9.95 we reserve the right to retain all the funds to cover the costs incurred for this service.   

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